Gerard Janetzko

Provided essential support to Executive Leadership, HR Services, Field Marketing, Finance, Procurement, and Engagement Hubs, facilitating key operational efficiencies.

Developed and currently maintain a fleet of critical applications for Oracle Health using Oracle APEX, significantly improving internal process management.

Delivered comprehensive technical support for complex research projects on Oracle Cloud Infrastructure, utilizing Machine Learning, Data Science, AI, genome sequencing, molecular dynamics, and HPC clustering.

Authored technical writing and contributed to the official Oracle Research blog (blogs.oracle.com/research), enhancing thought leadership and knowledge sharing.

Led systems and application development with Oracle APEX for global program operations, including a research tracking dashboard and ambassador communications, streamlining operations.

Designed the Research Fellows Award Management application, integrating rubric scoring and panel review to optimize the award process.

Developed impactful Research Customer Applications, including the Fruitwatch.org project for the University of Reading and the Health Metadata Commons (HMC) Project for Genome British Columbia.

Led a global team of 25 professionals in customer operations support and applications management, fostering high performance and technical excellence.

Mentored both team members and customers on Oracle products including DB, MW, OS, Apps, ERP, and Cloud Infrastructure, enhancing product adoption and expertise.

Headed a portfolio of 50 customers with over 200 production systems, generating $150 million in Annual Contract Value (ACV).

Reviewed and optimized contract delivery for Production Management, encompassing SOW, BOM, integrations, and cost-centers, ensuring efficient project execution.

Received consistent positive customer feedback, leading to multiple contract renewals and support amendments, demonstrating strong client relationships and service delivery.

Successfully launched new Oracle Managed Cloud Services customers by migrating operations from in-sourced to fully outsourced models, ensuring seamless transitions.

Streamlined development-to-production Go Live phases using ITIL Service Management Processes, significantly improving operational efficiency and reliability.

Managed the deployment of Platform as a Service Cloud, virtualizing infrastructure and defining firewall/ACL policies, while installing and maintaining Oracle ERP software using SDLC and ITIL.

Developed complex technical Oracle Exadata solutions that delivered tangible business benefits across various divisions, contributing to overarching DBA Engineering project activities.

Improved performance of ERP General Ledger batch programs by 40% and optimized storage entitlement and usage by 30%, enhancing system efficiency and resource utilization.

Successfully launched a management consulting startup, establishing core operations in IT support and software development.

Developed and implemented strategic software solutions, laying the foundation for the company's service offerings.

Led the design and implementation of high availability solutions, significantly enhancing system uptime and resilience.

Managed enterprise database operations, ensuring optimal performance and reliability for critical business systems.

Handled critical data operations and coordinated comprehensive DBA support for Fortune 500 companies, ensuring seamless service delivery.

Provided expert support in outsourcing and hosted environments, maintaining high standards of database performance and availability.

Excelled as a Data Modeler for ad tracking architecture, developing robust data structures.

Improved reporting capabilities, providing enhanced insights for business decision-making.

Led development for critical Tax, Assets, and State Revenue system implementations, ensuring successful project delivery.

Achieved a 50% revenue increase and 80% improvement in response times, directly impacting business growth and operational efficiency.